We strive to provide high-quality iron products and professional garment care services. Returns or replacements are accepted only in cases where products are received damaged, defective, or different from the ordered item. Customers must report such issues within 48 hours of delivery.

For laundry and tailoring services, any service-related concern must be reported within 24 hours after delivery. Refunds or corrections will be processed only after proper inspection and verification.

Refund processing timelines may vary depending on the payment method and banking procedures. NGTE reserves the right to approve or reject refund requests based on policy compliance.

CONTACT INFORMATION

For any questions, support, or complaints related to products, services, or policies, please contact us:

📍 Address:
Kh No 35, Panch Vihar Chipiyana Buzurg
GB Nagar, Uttar Pradesh 201009, India

📞 Phone:
+91 9599277724

📧 Email:
newgoldtech.lpg@gmail.com